Tuesday 5 May 2009

Motor Insurance : When Choosing Add Ons . . . . .

IT PAYS TO GO CHERRY PICKING!

When it comes to choosing which add-ons or optional benefits to promote to customers, agents tell us that they have a number of things to consider.
  • Which ones will my customers really appreciate, need and buy?

  • Should I offer them, at point of sale or later?

  • Individually or packaged in a suite?

  • Do I add it automatically, assumptively with an opt out or upsell later?

  • Will the add on provide a real customer benefit?

  • Would the add on minimise customer disatisfaction in the event of a claim?

  • Is there a good margin for my business with this add on?

  • Is this add on fairly unique, will it enhance my service levels?
With so many add on products available, we can understand the dilemma. Not only do you have to consider the customer needs, but you also have to decide what commercial and operational benefits the product would deliver to your business.

Many people often already have breakdown cover in place, and frequently have legal expenses cover included with their home insurance, so they are conscious of not paying twice for the same thing.

An area that always appears high on the customer shopping list is a guaranteed replacement vehicle.

It is remarkable that very few insurance companies offer a replacement in the event of a theft or write off. Motorists often assume that a courtesy vehicle will be provided in any eventuality.

NOT SO !

No courtesy vehicle will be provided whilst a vehicle remains un-recovered (typically 10-14 days, if at all) and NOT when the vehicle is written off.

How would your customer cope if their vehicle was stolen? How would it impact on your business when they discover no courtesy car will be provided?

Theft Protect was introduced to fill the courtesy car gap. For a small annual premium, customers can purchase a policy that provides a like-for-like replacement vehicle (car/van/bike or plated taxi) for up to 28 days in the event of a theft related incident or following an accident where a vehicle is written off.

To find out more about the groups of vehicles provided, click one of the links at the top right of this page.

Theft Protect is promoted through a UK network of approved brokers, dealers, manufacturers and finance companies, who can arrange immediate cover online (regardless of the insurance renewal date).

If you would like to add Theft Protect to your product range ans start enjoying the benefits of promoting this product to your customers, simply e mail us at enquiries@nice-1.co.uk or telephone us on the number in the contact panel at the foot of the page. We will help you get started immediately.


Alternatively, click here to complete the simple online registration form, it only takes a few minutes

So, when it comes to choosing your motor insurance add ons, for an excellent value policy that your customer will truly appreciate, cherry pick Theft Protect!



P.S. You might like to read how we have helped Theft Victims across the UK, click this link to read how the policy helped them.


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With kind regards

The Theft Protect Team


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